2$E-Commerce Directive 2002 Overview‰њ4 v4.6.243  10/06/20032 Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Priority 6 Priority 7 Priority 8 Priority 9*SolutionMore importantLess importantAction MilestoneQuestion This is goodThis doesn't workSend information Phone numberProblemRiskDateWaiting for information In progress Cut this outDrop it Emergency Information InterestingPendingCoolAngry ConfusingIssueFixedDeliver Not allowed Thumbs up Thumbs down Compromise Make a noteBudget information Read thisResource assignedMeeting or conference Read documentPlaceLook at parent branchBoth importantTask completedTask not completedGrey HighlightРРРYellow HighlightџџBlue Highlightџ Red Branchџ Purple Branch€€ Green Branchџ Blue BranchџGrey HighlightРРРџЬ2џ2ШШШШ - фџџџArialЁЈђ‹\ѓфё&њA(Ј2  Л See also: Л See document: 2џ3$E-Commerce Directive 2002 Overviewџџџ2€џџџArial"2џ2 2џ2 001152(MgEAAAAAAAAACgAy/w==3 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Bullet List Bullet 2 List Bullet 3 List Number 3 List Number 4 List Number 5 </branchlevel-styles><export-relationships>true</export-relationships><relationship-prefix>See also</relationship-prefix><relationship-uselabel>false</relationship-uselabel><export-links>true</export-links><link-prefix>See document</link-prefix>2џhome22џџџџџ3џ22џ)P „#Eё§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§§22џ2FormulaVariableDontAllowEditsFormulaVariableDontAllowEditsFormulaVariableDontAllowEdits com-mindjet-sync-mmoutlookcom-mindjet-groupby0com-mindjet-groupby1com-mindjet-groupby20code_legend_mask1priority_legend_mask2map_description3map_description_ro8 color_legend9color_dynamic_legend:highlight_legend;highlight_dynamic_legend€MindManuals.Rollup.Preferencescom-mindjet-ppexport-formatcom-mindjet-ppexport-branch"com-mindjet-wordexport-settings2џ Andrew Wilcoxandrew@ajwilcox.co.uk Andrew Wilcox Andrew Wilcox22џ2DџџDeliveryFTPDestinationC221 anonymous/2џ2џ2 TaskModuleџ џџTopicC3 Applies toф_фџџџџџ2џ2џ2 2џ22џ22џџџџџ3џџџItemC3Everyone in the EEA who:№хџџџџџ2џџ2џ”2 2џ22џ22џџџџџ3џ22џ€3#Advertises goods or services online№Сфџџџџџ2џџ2џ2 2џ22џ22џџџџџ3џ22џ€3:Sell goods or services to businesses or consumers online№9фџџџџџ2џџ2џ‘2 2џ22џ22џџџџџ3џ22џ€3VTransmits or stores electronic content or provides access to a communication network№Буџџџџџ2џџ2џ“2 2џ22џ22џџџџџ3џ22џ22џ22џ€3Purpose—тџџџџџ2џ2џ–2 2џ2F<export-status>auto</export-status><slide-type>bullets</slide-type><heading-align>auto</heading-align><bullets-level>level-auto</bullets-level><image-path></image-path><use-transparency>false</use-transparency><use-border>false</use-border><include-speaker-notes>true</include-speaker-notes>2џ22џџџџџ3џ€3 Encourage useъѕтџџџџџ2џџ2џ˜2 2џ22џ22џџџџџ3џ22џ€3Boost consumer confidenceътџџџџџ2џџ2џ™2 2џ22џ22џџџџџ3џ22џ€3Free Trade in EEAъEтџџџџџ2џџ2џš2 2џ22џ22џџџџџ3џ22џ22џ22џ€3 Key Featuresи˜рџџџџџ2џ2џ—2 2џ2N<export-status>auto</export-status><slide-type>map-bullets</slide-type><heading-align>auto</heading-align><bullets-level>level-auto</bullets-level><image-path></image-path><use-transparency>false</use-transparency><use-border>false</use-border><include-speaker-notes>true</include-speaker-notes>2џ22џџџџџ3џ€3Information provision сџџџџџ2џџ2џ›2 2џ22џ22џџџџџ3џ€3 To consumerЕ!Žсџџџџџ2џџ2џœ2 2џ22џ22џџџџџ3џ22џ€3 DiscountsЕ!6сџџџџџ2џџ2џ2 2џ22џ22џџџџџ3џ22џ€3OffersЕ!орџџџџџ2џџ2џž2 2џ22џ22џџџџџ3џ22џ€3Concluding contractsЕ!†рџџџџџ2џџ2џŸ2 2џ22џ22џџџџџ3џ22џ22џ€3)Limitation of service providers liability шпџџџџџ2џџ2џ 2 2џ22џ22џџџџџ3џ€3#Unlawful material created by othersУ"рџџџџџ2џџ2џЁ2 2џ22џ22џџџџџ3џ22џ€3See regulations 17-22У"Тпџџџџџ]2џџџ2џѕ2 2џ22џ2-http://www.hmso.gov.uk/si/si2002/20022013.htm2џџџџџ3џ22џ22џ22џ22џ€3Non-Complianceжmоџџџџџ2џ2џЂ2 2џ22џ22џџџџџ3џ€3 Cancel orderd їоџџџџџ2џџ2џЃ2 2џ22џ22џџџџџ3џ22џ€3Seek a court orderd Ÿоџџџџџ2џџ2џЄ2 2џ22џ22џџџџџ3џ22џ€3Sue for damagesd Gоџџџџџ2џџ2џЅ2 2џ22џ22џџџџџ3џ22џ€32Trading Standards can apply for a "Stop Now Order"d янџџџџџ2џџ2џІ2 2џ22џ22џџџџџ3џ22џ22џ22џ€3Application of Lawкџџџџџ2џ2џЇ2 2џ22џ22џџџџџ3џ€3RUK Law applies to UK service provider even when trading with another EEA countryЦ-кџџџџџ2џџ2џЈ2 2џ22џ22џџџџџ3џ22џ€31Allows all EEA countries to provide service in UKЦейџџџџџ2џџ2џЉ2 2џ22џ22џџџџџ3џ22џ22џ22џ€3Information RequirementsЈ­нџџџџџ2џ2џЊ2 2џ22џ22џџџџџ3џ€3Full contact detailsїєпџџџџџ2џџ2џЋ2 2џ22џ22џџџџџ3џ€3 Business Name`Rрџџџџџ2џџ2џЛ2 2џ22џ22џџџџџ3џ22џ€3Geographic Address`њпџџџџџ2џџ2џМ2 2џ22џ22џџџџџ3џ22џ€3Contact details including email`Ђпџџџџџ2џџ2џН2 2џ22џ22џџџџџ3џ22џ22џ€3'Details of relevant trade organisationsїпџџџџџ2џџ2џЌ2 2џ22џ22џџџџџ3џ€3 Register Name“ 6пџџџџџ2џџ2џО2 2џ22џ22џџџџџ3џ22џ€3Registration Number or other ID“ ооџџџџџ2џџ2џП2 2џ22џ22џџџџџ3џ22џ22џ€3 Details of authorization schemesїgоџџџџџ2џџ2џ­2 2џ22џ22џџџџџ3џ€3,E.g. to advertise or sell financial services9 ^оџџџџџ2џџ2џР2 2џ22џ22џџџџџ3џ22џ22џ€3Professional Qualificationїrнџџџџџ22џС2 2џ22џ22џџџџџ3џ€3 Professional Body or InstitutionЪќнџџџџџ2џџ2џУ2 2џ22џ22џџџџџ3џ22џ€3Professional TitlesЪЄнџџџџџ2џџ2џФ2 2џ22џ22џџџџџ3џ22џ€3Member State which granted themЪLнџџџџџ2џџ2џХ2 2џ22џ22џџџџџ3џ22џ€3*Reference to professional rules and accessЪємџџџџџ2џџ2џЦ2 2џ22џ22џџџџџ3џ22џ22џ€3 VAT numberїˆмџџџџџ2џџ2џЎ2 2џ22џ22џџџџџ3џ22џ€3*Clear prices including any delivery or taxї0мџџџџџ2џџ2џЏ2 2џ22џ22џџџџџ3џ22џ€3Commentsїzлџџџџџ2џџ2џЧ2 2џ22џ22џџџџџ3џ€3Technological Constraintsсилџџџџџ2џџ2џШ2 2џ22џ22џџџџџ3џ€3ЁIf the means of transmission limits information e.g. text message, the requirements are met providing it is backed up by complete information on the web siteД Слџџџџџ2џџ2џЩ2 2џ22џ22џџџџџ3џ22џ22џ€3Temporary Interruptionsс€лџџџџџ2џџ2џЪ2 2џ22џ22џџџџџ3џ€30Maintenance, System crash are reasonable excusesЁ Kлџџџџџ2џџ2џЫ2 2џ22џ22џџџџџ3џ22џ22џ€3Other Relevant Legislationс(лџџџџџ2џџ2џЬ2 2џ22џ22џџџџџ3џ€37Consumer Protection (Distance Selling) regulations 2000Ф екџџџџџ]2џџџ2џЭ2 2џ22џ2-http://www.hmso.gov.uk/si/si2000/20002334.htm_blank2џџџџџ3џ22џ22џ22џ22џ22џ€3!Clear Commercial Communicationsв'щџџџџџ2џ2џА2 2џ22џ22џџџџџ3џ€3`Identification of e-comms designed to promote goods, services or image, directly or indirectlyŠoыџџџџџ2џџ2џБ2 2џ22џ22џџџџџ3џ22џ€3Identification of who sent itŠ ыџџџџџ2џџ2џВ2 2џ22џ22џџџџџ3џ€3Person and/or Organization‚ыџџџџџ2џџ2џй2 2џ22џ22џџџџџ3џ22џ22џ€3$Identification of promotional offersŠ–ъџџџџџ2џџ2џГ2 2џ22џ22џџџџџ3џ€35Discounts, Promotional Offers, Premiums, Gifts, Gamesіъџџџџџ2џџ2џв2 2џ22џ22џџџџџ3џ22џ22џ€3$Explanation of qualifying conditionsŠ ъџџџџџ2џџ2џД2 2џ22џ22џџџџџ3џ€3Clear and unambiguousљъџџџџџ2џџ2џб2 2џ22џ22џџџџџ3џ22џ22џ€3"Indication of unsolicited materialŠkщџџџџџ2џџ2џЕ2 2џ22џ22џџџџџ3џ€3/Recipients must be able to immediately identifyбЕщџџџџџ2џџ2џЯ2 2џ22џ22џџџџџ3џ22џ€3bInclude "unsolicited advertisement" or "unsolicited commercial communication" in the email titleб-щџџџџџ2џџ2џЮ2 2џ22џ22џџџџџ3џ22џ22џ€3 Not includedŠ7шџџџџџ2џџ2џк2 2џ22џ22џџџџџ3џ€3!Domain Names and e-mail addressesСшџџџџџ2џџ2џл2 2џ22џ22џџџџџ3џ22џ€3Product auditsiшџџџџџ2џџ2џо2 2џ22џ22џџџџџ3џ22џ€3Statutory Reportsшџџџџџ2џџ2џп2 2џ22џ22џџџџџ3џ22џ€3#Welcome messages and greeting cardsЙчџџџџџ2џџ2џр2 2џ22џ22џџџџџ3џ22џ22џ€3Other relevant legislationŠчџџџџџ2џџ2џс2 2џ22џ22џџџџџ3џ€3Text messages are callsZMчџџџџџ2џџ2џу2 2џ22џ22џџџџџ3џ22џ€3BTelecommunication (Data Protection and Privacy) Regulations 1999ZХцџџџџџ]2џџџ2џт2 2џ22џ2-http://www.hmso.gov.uk/si/si1999/19992093.htm_blank2џџџџџ3џ22џ22џ22џ22џ€3Electronic Contracting•~уџџџџџ2џ2џЖ2 2џ22џ22џџџџџ3џ€33Description of steps to conclude a contract on-lineŸzхџџџџџ2џџ2џЗ2 2џ22џ22џџџџџ3џ€3 At what point are they committedя цџџџџџ2џџ2џх2 2џ22џ22џџџџџ3џ22џ€36Any codes of conduct that apply and how to access themя Ќхџџџџџ2џџ2џч2 2џ22џ22џџџџџ3џ22џ€3Any terms and conditionsя Tхџџџџџ2џџ2џш2 2џ22џ22џџџџџ3џ€3 Can be saved by user and printedН"Yхџџџџџ2џџ2џщ2 2џ22џ22џџџџџ3џ22џ22џ€3-Acknowledge order promptly and electronicallyя ќфџџџџџ2џџ2џъ2 2џ22џ22џџџџџ3џ22џ22џ€3%Indication of contract storage policyŸ^фџџџџџ2џџ2џИ2 2џ22џ22џџџџџ3џ€3Filing фџџџџџ2џџ2џц2 2џ22џ22џџџџџ3џ22џ€3 Accessibility 8фџџџџџ2џџ2џ2 2џ22џ22џџџџџ3џ22џ22џ€3=Clear identification of the means to correct any input errorsŸšуџџџџџ2џџ2џЙ2 2џ22џ22џџџџџ3џ€3Prior to placing the orderˆ!Ьуџџџџџ22џэ2 2џ22џ22џџџџџ3џ22џ€3;For instance provide a review with links back to input pageˆ!tуџџџџџ2џџ2џю2 2џ22џ22џџџџџ3џ22џ22џ€3SThe communication must state which languages can be used to conclude the contractŸитџџџџџ2џџ2џК2 2џ22џ22џџџџџ3џ22џ€3NotesŸЦсџџџџџ2џџ2џя2 2џ22џ22џџџџџ3џ€3&Order and Acknowledgement are received<€тџџџџџ2џџ2џ№2 2џ22џ22џџџџџ3џ€3(When the receiving party can access them!qтџџџџџ2џџ2џё2 2џ22џ22џџџџџ3џ22џ22џ€3LOrder acknowledgement does not have to be by same means as order placement<јсџџџџџ2џџ2џђ2 2џ22џ22џџџџџ3џ22џ€36B2B transactions can opt of some of these requirements< сџџџџџ2џџ2џѓ2 2џ22џ22џџџџџ3џ22џ€3VExcluded contracts concluded solely by email or equivalent individual communications<сџџџџџ2џџ2џє2 2џ22џ22џџџџџ3џ22џ22џ22џ22џ€3This MapXЇцџџџџџ2џ2џї2 2џ22џ22џџџџџ3џ€3Is just a guideM…чџџџџџ2џџ2џј2 2џ22џ22џџџџџ3џ22џ€3&It should not be taken as legal adviceM-чџџџџџ2џџ2џљ2 2џ22џ22џџџџџ3џ22џ€3It was derived from MЪцџџџџџ2џџ2џњ2 2џ22џ22џџџџџ3џ€39Complying with the E-Commerce Regulations 2002 by the DTIЮ Сцџџџџџ]2џџџ2џћ2 2џ22џ2Chttp://www.dti.gov.uk/industry_files/word/smallbusinessguidance.doc_blank2џџџџџ3џ22џ22џ€3There is more information atMTцџџџџџ2џџ2џќ2 2џ22џ22џџџџџ3џ€3G@2џ Trebuchet MS"2џ2џџ Trebuchet MS"2џ2 Trebuchet MS"2џ2џ Trebuchet MS"2џ=€PШQv'AWC Bluew'0x'1y'16777164z'255{'2882|'2}'0~'0'0€'48383'37831‚'11007ƒ'255„'20423…'11†'‡'ˆ'‰'Š'0‹'0Œ'0'AWC BlueŽ'Arial'6143'2882Б' bullet1.gifВ' bullet2.gifГ' bullet3.gifД' bullet4.gifЕ' bullet5.gifК'top.gifЛ'home.gifМ'.G:\Andrew\My Documents\AWC\General\AWCLogo.wmfН' previous.gifО'П' 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